What can I do if I miss my flight on Volaris | 2024

If you've missed a flight with Volaris, it's important to understand the airline's policy and the steps you can take to address the situation. Volaris, a low-cost airline based in Mexico, has specific procedures for passengers who miss their flights, which can vary slightly depending on the fare type and circumstances surrounding the missed flight.

Volaris Missed Flight Policy

Volaris handles missed flights through their "No Show" policy. Here are the key points to keep in mind:

• No Show Penalty: If you miss your flight and fail to notify Volaris in advance, you will be considered a "no-show". For most fare types, this means you will lose the entire value of your ticket.

• Rebooking: If you realize before the flight that you're likely to miss it, it's crucial to contact Volaris as soon as possible. Depending on the fare type you've purchased and the availability of other flights, Volaris may allow you to rebook your flight for a fee.

• Fee Waiver: In some cases, particularly for higher fare classes like Volaris' Flex or V Club fares, the rebooking fee may be waived, and you may only need to pay the difference in fare between your original and new flights.

• Refunds: Typically, if you miss your flight, refunds are not available, especially for non-refundable low-cost fares. However, if you have purchased flexible fare options or travel insurance, you might have more leeway for recovering some costs.

Steps to Take if You Miss Your Volaris Flight

• Contact Volaris Immediately: As soon as you realize you will or have missed your flight, contact Volaris' customer service. The sooner you inform them, the more options you might have for rebooking.

• Discuss Your Options: Ask about potential fees for rebooking and any possible flights you can transfer to. If your fare allows, try to negotiate waiving the change fee.

• Consider Travel Insurance: If you have travel insurance that covers missed flights, contact your provider to file a claim. This could potentially reimburse you for the costs incurred due to missing your flight.

• Plan for Future Travel: To avoid missing a flight in the future, consider arriving at the airport earlier, especially during busy travel seasons or at large airports where security and check-in processes might take longer.
  

Preventing Missed Flights with Volaris

• Online Check-In: Volaris offers online check-in 72 hours before your flight, which can save you time at the airport.

• Volaris App: Using the Volaris app to manage your bookings, receive updates, and get reminders can help keep your travel plans on track.

• Airport Arrival Time: For international flights, Volaris recommends arriving at the airport at least 3 hours before your scheduled departure. For domestic flights within Mexico, arrive at least 2 hours early.

Missing a flight can be a stressful experience, but understanding Volaris' policies and knowing how to react can mitigate the inconvenience and additional costs. Always aim to communicate with the airline promptly and explore all available options to manage your travel effectively.